Atmel Root and Signer Module Utilities do not detect my USB key

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Hi all,

I have AT88CKECC-AWS-XSTK and tried to follow documentation from Provisioning Kits. Unfortunately naither AT88CKECCROOT nor AT88CKECCSIGNER are detected by Root Module and Signer Module Utilities.

I use Windows 10 with recent updates. I tried to run both applications as normal user and administrator. I also tried various USB ports both 2.0 and 3.0 in my PC. ACES also seem to have problems to see those USB keys. Nothing helps.

 

USB Key get power (red LED on module) and Windows sees it as AWS Root dongle and AWS Signer dongle in Devices and Printers.

 

What I can do in this situation ? Any ideas for debugging ?