Atmel Studio 7.0 won't detect my Sam4S Xplained Pro - Windows 10

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marcelodantas
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Posted by marcelodantas: Thu. May 14, 2020 - 07:06 PM
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Hi Everyone,

 

I have this SAM4S sitting on a drawer for a while, and now I wanted to revisit it for a project.

So I installed Atmel Studio 7.0 onto my laptop and plugged the board in, however it doesn't detect the board.

On the computer I see the board turned out as a serial port as well as an EDBG data gateway, however Atmel Studio 7.0 doesn't detect it when I plug it in.

I remember this used to happen automagically, but not not even under the programming tools it shows up.

 

Any clues?

 

Thank you so much,

Marcelo.

 

This topic has a solution.

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Tools, Atmel Studio (ARM-related), solved
Last Edited: Wed. Jan 13, 2021 - 12:27 AM
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awneil
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Posted by awneil: Thu. May 14, 2020 - 09:58 PM
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Have you tried both:

  1. plug the board in first, then start Atmel Studio;
  2. start Atmel Studio first, then plug the board in.

 

I know it shouldn't matter, but ISTR AS getting into such a state, and eventually being coaxed out of it ...

 

Have you tried the command prompt:

 

 

and then use atprogram list to see what that detects:

 

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marcelodantas
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Posted by marcelodantas: Thu. May 14, 2020 - 10:04 PM (Reply to #2)
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Yes I tried both.

 

I have noticed that when I lost Atmel Studio it takes some time then shows me a pop up asking if I want to wait for 1 more minute.

And atprograms list gives me this:

 

 

SO I guess something is preventing it from getting access to the tools.

No tools show up, not even the emulator.

 

 

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marcelodantas
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Posted by marcelodantas: Thu. May 14, 2020 - 10:08 PM
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This is what I get:

 

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awneil
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Posted by awneil: Fri. May 15, 2020 - 07:30 AM (Reply to #4)
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when, exactly, do you get that?

 

and what was the command you gave in #3 ? it might help to show the complete screenshot 

Top Tips:

  1. How to properly post source code - see: https://www.avrfreaks.net/comment... - also how to properly include images/pictures
  2. "Garbage" characters on a serial terminal are (almost?) invariably due to wrong baud rate - see: https://learn.sparkfun.com/tutorials/serial-communication
  3. Wrong baud rate is usually due to not running at the speed you thought; check by blinking a LED to see if you get the speed you expected
  4. Difference between a crystal, and a crystal oscillator: https://www.avrfreaks.net/comment...
  5. When your question is resolved, mark the solution: https://www.avrfreaks.net/comment...
  6. Beginner's "Getting Started" tips: https://www.avrfreaks.net/comment...
Last Edited: Fri. May 15, 2020 - 07:32 AM
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marcelodantas
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Posted by marcelodantas: Fri. May 15, 2020 - 11:53 AM
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That happens when I open atmel studio. It pauses for a few seconds, shows it, I click on wait for a minute more and it continues and loads. With nothing on tools, not even the emulator.

The CLI command was the same, atprogram list. That was all the output it gave out.

I tried uninstalling/reinstalling atmel studio and it's USB drivers, no change.

I am starting to suspect some internal communication between modules maybe?

 

[Edit] Interesting fact: If I start Atmel Studio without the board plugged in, the simulator is there. If I start Atmel Studio with the board plugged in the simulator is not there.

I tried disabling Windows Firewall and running it in Administrator Mode. Same results.

[Edit] Interesting fact: If I do the same with another edbg based board, SAMA5D4 Xplained Ultra, same thing happens. Edbg driver issue maybe?

Last Edited: Fri. May 15, 2020 - 12:51 PM
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awneil
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Posted by awneil: Fri. May 15, 2020 - 12:56 PM
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no idea.

 

sad

Top Tips:

  1. How to properly post source code - see: https://www.avrfreaks.net/comment... - also how to properly include images/pictures
  2. "Garbage" characters on a serial terminal are (almost?) invariably due to wrong baud rate - see: https://learn.sparkfun.com/tutorials/serial-communication
  3. Wrong baud rate is usually due to not running at the speed you thought; check by blinking a LED to see if you get the speed you expected
  4. Difference between a crystal, and a crystal oscillator: https://www.avrfreaks.net/comment...
  5. When your question is resolved, mark the solution: https://www.avrfreaks.net/comment...
  6. Beginner's "Getting Started" tips: https://www.avrfreaks.net/comment...
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marcelodantas
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Posted by marcelodantas: Fri. May 15, 2020 - 01:27 PM
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Yes... I hear ya. It is very strange indeed.
Wondering if there's anything I could reinstall ... I don't know.

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sruthi
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Posted by sruthi: Thu. Jul 23, 2020 - 08:37 AM
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Hi,

 

Please help if you find anything. i am facing same problem. Tried uninstalling many times. 

 

Thanks

 

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rutzzzz
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Posted by rutzzzz: Thu. Aug 27, 2020 - 11:28 AM (Reply to #3)
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same issue can you help me ?

 

<p>rutwik</p>

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marcelodantas
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This reply has been marked as the solution. 
Posted by marcelodantas: Tue. Jan 12, 2021 - 10:12 PM
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Hey guys ... sorry for the late reply.

 

I had a long back and forth interaction with their support and turns out it was a bug on Atmel Studio.

Looks like it has been resolved now.

 

Thanks,

Marcelo.

 

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awneil
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Posted by awneil: Wed. Jan 13, 2021 - 12:01 AM (Reply to #11)
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So you can mark the solution now?

 

See Tip #5 in my signature, below:

Top Tips:

  1. How to properly post source code - see: https://www.avrfreaks.net/comment... - also how to properly include images/pictures
  2. "Garbage" characters on a serial terminal are (almost?) invariably due to wrong baud rate - see: https://learn.sparkfun.com/tutorials/serial-communication
  3. Wrong baud rate is usually due to not running at the speed you thought; check by blinking a LED to see if you get the speed you expected
  4. Difference between a crystal, and a crystal oscillator: https://www.avrfreaks.net/comment...
  5. When your question is resolved, mark the solution: https://www.avrfreaks.net/comment...
  6. Beginner's "Getting Started" tips: https://www.avrfreaks.net/comment...
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